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MTRV / CUSTOMER CARE

SHIPPING

01

ORDER PROCESSING

Orders are prepared and handed over to the carrier as quickly as possible, generally within 24 hours on business days.

02

DELIVERY TIMES

Estimated delivery time is 2–7 business days after dispatch. Delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our control.

03

SHIPPING COSTS

Shipping costs are calculated and displayed at checkout before payment is completed.

04

TRACKING

Once your order has been shipped, tracking information will be provided when available so you can follow the delivery of your order.

05

SHIPPING INFORMATION

Please make sure your shipping address and contact information are correct before completing your order. Incorrect or incomplete information may cause delivery delays.

06

NEED HELP?

For any questions regarding your shipment or an existing order, contact us and include your order number.

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