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MTRV / CUSTOMER CARE

RETURNS

01

RETURN WINDOW

Returns are accepted within 7 days of receiving your order.

02

RETURN CONDITIONS

Items must be returned unworn, unused and in their original condition. All original packaging must remain intact.

03

HOW TO REQUEST A RETURN

To request a return, contact us within the return period and include your order number and the reason for your request.

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04

REFUNDS

Once the returned item has been received and inspected, we will notify you of the outcome of your return. If approved, the refund will be issued to the original payment method.

05

RETURN SHIPPING

Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.